Thank you for your interest in AllerMates!
Get answers to your most frequently asked shipping questions below. Or, if you'd prefer, send us an email at help@AllerMates.com, and we'll be happy to assist you.
How much will I pay for shipping?
Shipping Rates: Our shipping rates depend on the size of the package
Shipping: Regular Delivery Rates
Up to $9.99 = $3.99
10.00 to 24.99 = $5.99
25.00 to 49.99 = $7.99
50.00 to 85.99 = $8.99
Shipping: Rush Delivery Rates: Add $20.00 to the rates above
To what countries do you ship? And which carriers do you use?
All orders within the United States ship UPS or USPS.
When will my order ship?
Most of our orders ship the next business day. Any order placed after 8:00 am EST may not be processed until the NEXT business day (So, if you place an order on Friday at 10:00am EST or later, it may not be processed until Monday morning). Weekends and US holidays are not counted as business days.
How long before my order arrives?
If you choose Regular Delivery, your package may take 4-10 business days to arrive. If you choose Rush Delivery, your package may take up to 3business days to arrive. If such a situation arises you will be contacted first for your approval.
While most orders arrive in a very timely manner, shipping times cannot be guaranteed. Delivery delays can occur due to weather, USPS or UPS errors or other factors beyond our control.
Orders being shipped to a military address, P.O. Box, Hawaii, Puerto Rico or U.S. territory address will ship via Priority Mail. All shipments are insured and traceable.
Orders going to a PO Box or military address can only be shipped via Priority Mail (Regular Delivery inside the U.S. option) and cannot be shipped via our Rush Delivery option.
Do you ship outside of the U.S.?
We do not offer international shipping at this time. However, we do partner with organizations in other countries that carry our products. Please check out our where to buy page or email help@AllerMates.com, and we'll be happy to see if we have a partner near you.